More and more machines and plants can be controlled and monitored remotely. Measurement data can be recorded decentrally to then be evaluated and settled in subsequent processes. And this can be done independently of the location – worldwide, around the clock. Technical and administrative limits are quickly reached with customary remote access solutions that as a rule are more technology-oriented and were developed individually for single manufacturers and devices. Proprietary technologies and missing scale effects also prevent the integration of new requirements into the existing solution.
Controlling, monitoring, analysing, settling: these are functions that nowadays are expected from a modern M2M communication solution. A solution that can be realised completely independent of industries, manufacturers, application areas, product generations, communication channels, data quantities and contents. Like Avantgarde e-ControlNet.
Any number of end devices can be seamlessly included in central processes – whether they be service-, logistics- or settlement-oriented – with e-ControlNet. Regardless of whether this involves soft drink machines, wind power parks and block heating and generating plants, vehicle fleet management or building automation and alarm systems. Access occurs by means of an internet-based server system via internet browser, mobile phone or PDA. The well-defined security concept of e-ControlNet comprises a variety of authorisation functions and provides for optimal security, and that with the highest flexibility.
Avantgarde e-ControlNet – with more than ten years of experience developed into the standard modular product – is a process-oriented M2M solution that flexibly provides useful functionalities, integrates business administrative expertise and thus enables the connection to CRM and ERP worlds. In a service transaction, for instance, it allows for the generation of a ticket in the CRM system. Or data is forwarded to the ERP system where it is used in the billing module of Microsoft Dynamics AX or a SAP application for settlement purposes. In this way service processes can be optimised, costs lowered, service quality increased, products improved and new added-value processes or business models generated.